• Terms and Conditions
  
• Returns & Replacements
• Ordering
• Payment, Pricing & Promotions
• Viewing Orders
• Updating Account Information

Terms and Conditions

• The following terms and conditions apply to your use of the "store.ministrygrounds.net.au" web site ("the web site") owned and operated by Neil Atwood, and its visitors and customers.
• The Web site Owner, including subsidiaries and affiliates ("owner" or "Web site Owner" or "we" or "us" or "our") provide the information contained on this web site or any of the pages comprising the web site ("web site") to visitors and customers (cumulatively referred to as "you" or "your" or the "Customer") subject to the terms and conditions set out in these "General Terms and Conditions", the "Ministry Grounds Terms and Conditions", the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of this web site, collectively referred to as the "Terms and Conditions".
• Your use of the web site indicates your acceptance of these "Terms and Conditions". These "Terms and Conditions" are subject to change by Ministry Grounds . Ministry Grounds may change the content of its "Terms and Conditions" at any time without any prior notice to anyone.
• By becoming registered to be a member with Ministry Grounds, the Customer herein agrees to be bound to the "Terms and Conditions" listed on this web site.

  

Returns / Refunds / Cancellations

• There will be no credit given on order price difference, due to price drops. Please select carefully at the time when you place your order.
• Returns for refund of green coffee beans is not possible.
• Green coffee beans are supplied 'as is' and lots may include small stones and other inorganic matter or non-coffee debris.
• Any incorrect, missing or damaged items received must be reported to Ministry Grounds within 24 hours of you receiving the delivery. This can only be done by email or phone.
• Ministry Grounds owns the title of any extra goods shipped with your order that have been despatched in error.
• Any attempt to cancel an order must be made as soon as possible. Cancellations attempted after the despatching will result in the customer having to pay the shipping and handling charges on the package and the cost of shipping the package back.
• Cancellations may be communicated by telephone or email. 

 

Ordering

• Any Quotation made by Ministry Grounds is not an offer to sell, and no order given in pursuance of any Quotation shall bind the company unless accepted by it. Unless otherwise agreed in writing, all orders are subject to acceptance by Ministry Grounds within seven (7) days of receipt by Ministry Grounds of the customer's offer.
• All pricing is in Australian dollars and exclusive of GST unless otherwise stated. In accordance with Australian law GST will be charged where items supplied are taxable and are delivered to an address within the boundaries to which Australian GST must be applied. Please note that pricing and stock availability are subject to change without prior notice. Ministry Grounds reserves the right not to sell below its cost. Errors and omissions excepted.
• Customers residing in Australia or its territories must pay for their order in Australian dollars. At the discretion of Ministry Grounds, customers outside Australia or its Territories may pay using other currencies. Any costs associated with exchanging non-Australian currencies to Australian dollars will be borne solely by the Customer.
• All orders placed are subject to confirmation and acceptance by Ministry Grounds, this includes pre-paid orders, eg. direct deposit etc.
• Ministry Grounds may vary prices in the event of price changes or mistakes made by suppliers on reasonable prior notice to you. If Ministry Grounds requests payment for increased prices, you may cancel the order by giving notice to Ministry Grounds, which must be received within seven days of the announcement of the increase.
• To minimise errors and improve efficiency, orders should be placed using our on-line ordering system whenever possible.
• Quantity in stock displayed on the web site should be considered as a guide only. Quantity in stock does not take into account the orders already placed which are yet to be processed. It is possible that an order placed earlier will receive the allocation of the part in which the quantity for it showed as in stock at the time of your order. Inventory discrepancy can also affect the accuracy of the stock status displayed on the web site.
• Price may vary depending upon location due to freight costs and other logistical requirements.
• Overcharge on freight will be credited only when orders have been paid for in full and there are no outstanding or pending claims by the Customer.
• Ministry Grounds reserves the rights to adjust freight cost at any time.

   

Accuracy of information

• Whilst every effort is made to update the information contained on this web site, neither the Web site Owner nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, any price information, research information, data and/or content contained on the web site (including but not limited to any information which may be provided by any third party or data or content providers), the "information" and shall not be bound in any manner by any information contained on the web site.
• The Web site Owner reserves the right at any time to change or discontinue without notice, any aspect or feature of this web site.
• No information shall be construed as advice and information is offered for information purposes only and is not intended for trading purposes.
• You and your company rely on the information contained on this web site at your own risk.
• If you find an error or omission at this site, please email: neil at ministrygrounds dot net dot au.

4. Delivery / Collection / Payment

• We may choose not to ship to third party addresses unless that address is known and can be verified by Ministry Grounds.
• Where permitted by Ministry Grounds, the Customer may, at their own expense, arrange collection of products from Ministry Grounds at its premises. Alternatively, Ministry Grounds in its sole and absolute discretion may arrange physical delivery of products to the Customer at the Customer's business address, such delivery being at the cost of the Customer. The Customer shall be deemed to assume and shall be liable for loss or damage to products from the time they are placed on to the vehicle to transport them from Ministry Grounds' premises unless the Customer has insured the item when buying from Ministry Grounds.
• Customers are responsible to have someone at the delivery address to sign for and accept the delivery. Cost for re-delivery attempts will be passed to the customers if the delivery address is unattended at the time of delivery.
• After your order is placed, you will be sent an email acknowledgement which will, where provided, include an Internet link with your order tracking number which can be used to track your order status.
   
• Any date Quoted for delivery is an estimate only, and unless a guarantee shall have been given by Ministry Grounds in writing providing for liquidated damages for failure to deliver by the Quoted date, Ministry Grounds shall not be liable to the Customer for any loss or damage howsoever arising for failure to deliver on or before the Quoted date. The Customer shall accept and pay for Products, not withstanding any failure by Ministry Grounds to deliver by the Quoted date.

• Customer purchases can be suspended for manual antifraud check for 10-20 minutes or for a longer term (around 20 hours) for more serious investigation. Antifraud check occurs because of the growing number of fraud transactions from persons who are not actual cardholders of the credit cards used during purchase. Ministry Grounds will not be responsible for delays occurring as a result of our antifraud check. Where overnight delivery or any other delivery, where an estimated delivery time is provided, the time will commence at the conclusion of our antifraud check. No refunds or allowances will be made due to delays resulting fron our antifraud checks.
• Goods specially ordered in for the Customer, must be fully paid for prior to delivery and cannot be returned or exchanged without express approval from Ministry Grounds in writing.

 

7. Disclaimer 

• Due to changing market forces and other extenuating circumstances that affect product availability, and price stability we reserve the right to withdraw any product we advertise and change prices without notice.
• Information contained throughout the web pages and in our database is believed to be accurate and reliable at the time of publishing. There may be misprints, human errors, and omissions. We reserve the right to make changes and corrections in prices, products, and specifications without notice.
• Images displayed on this web site should be regarded as illustrative and for informational purpose only. The actual products are often not identical to the images.
• Where hyperlinks (URL) are provided throughout our product pages they can be used as references only. The products we carry are often not identical to the contents contained in the links. If unsure, please contact our sales team.

 

8. Obligations of the Customer 

• As a member of Ministry Grounds Store web site, the member must provide current, complete, and accurate information about the member at all times.
• The member is entirely responsible for their account which includes confidentiality and any and all activities through using the member's account. Ministry Grounds will not be held responsible in any manner.
• On the first purchase the member places with Ministry Grounds, the member may be required to provide full payment before the items are dispatched.
• Ministry Grounds reserves the right to terminate a member's account if it is found to contain false, incomplete or inaccurate information. If any security concerns or breaches arise from the member, they shall report it to Ministry Grounds immediately.
• Ministry Grounds does not store any credit card details for any member. The member will ensure that credit card details are their sole responsibility to safe guard.
• Insurance is the sole responsibility of member. Due to fraudulent charge backs, when payment has been made by PayPal or Paymate, Ministry Grounds require that items must be insured and sent using a method that has online parcel tracking. Orders which have not selected tracking and insurance when paying via PayPal or Paymate may be delayed until additional payment has been received by Ministry Grounds to cover these costs.